FAQ's

See below for answers to our frequently answered questions. Our team are happy to discuss any further questions you may have, so please do get in touch.

FAQ's

See below for answers to our frequently answered questions. Our team are happy to discuss any further questions you may have, so please do get in touch.

No, we are truly independent and can recommend products from across the Financial Services Industry.

We believe in providing a personal service and our preference is always to meet face to face where possible and this is the best option for you.  You can either visit us in our new offices on the outskirts of Exeter or we can meet you at your home or business premises.

No, we offer a free initial consultation where we establish your needs and objectives and whether we can help you achieve these goals.  

We give you the option to either pay us a fixed fee, or an hourly rate. If we feel it is appropriate to recommend a product to you, the fees can be deducted from the investment and paid to us by the provider. Fees for ongoing advice operate in the same way.

This depends on the work we agree to undertake on your behalf. During the course of the initial consultation, we will give you details of our standard charges and aim to give you an indication of what the cost will be. Additionally, we will follow-up with this information shortly after the meeting.

We will not undertake any chargeable work unless we have your agreement.

Contact us for your free, no obligation consultation today

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